Our goal is to make sure you are completely satisfied with your transaction. Most merchandise purchased from 6th Ave may be returned or exchanged within 30 days from date of receipt. In order to arrange a return/exchange, please contact us via phone 1-800-414-4012 or email us at customercare@6ave.com to obtain an RMA (Return Merchandise Authorization) number.
If you are sending your product in for a refund/exchange, please make sure you repack the product carefully, including all original box materials, inserts, manuals, cables, unfilled warranty, and rebate cards.
UPC codes and serial numbers must be intact or the return will be automatically refused.
Place the factory box into a separate shipping box, and include the RMA number underneath the return address. Please do not affix shipping labels or write on the manufacturer’s package.
Refunds are applied to the payment method used at time of purchase 3-7 days after merchandise is received and inspected.
We reserve the right to refuse the return based on the condition of the returned merchandise.
We can exchange defective items within 7 days of receipt. After 7 days, please use the applicable warranty to inquire about repair.
Please ship returns back to us with insured ground delivery. We are not responsible for lost or damaged returned packages.
FREE Shipping & Returns on this item.
Please be advised that orders may take 1-2 days to process before shipping.
Description
To provide you with a better user experience and worry-free flight, we are pleased to launch the DJI Care Protection Plan, a service plan that provides you with peace of mind, covering damage to your DJI aircraft, gimbal or camera sustained during normal use. During DJI Care's period of validity, if damages occur accidentally under normal use, the repair fees and related costs incurred will be covered by DJI.
Payment & Security
